Company Profile


As the first air and land ambulance globally to achieve and maintain ISO 9001-2008, we can provide assurance of our company’s quality, safety, efficiency and reliability adhering at all times to “best practice” standards.

Angels of Flight Canada Inc is a 100% Canadian owned and operated health care company that was founded in 1988 in Peterborough, Ontario Canada specializing in the movement of ill and injured persons around the world. Nearly three decades of experience and our global network of industry specialists enable us to provide total medical flight case management, air ambulance, airline medical escorts and global air medical and safety education, training and health care development consulting services.

 

Gail Courneyea, RN, President and Chief Executive Officer

Elaine Hartwell, RN, Manager Patient Care Services

Lorne Mitchell, Director International & Specialty Projects

Peter Bonch, Manager of Sales

Stephanie Phillips, HALO MedCard Program

Vickie Coulson, Office Manager

Medical Directors

Company Strategy

Purpose ∼ To be a leader in Global Medical Solutions by providing enhanced services and good customer relationships.

Vision ∼ To provide quality services that exceeds the expectations of our esteemed customers.

Core Values ∼ We believe in treating our customers with respect and faith * We grow through creativity, invention and innovation * We integrate honesty, integrity and business ethics into all aspects of our business functioning.

Goals ∼ Expansion globally and develop a strong base of key customers * Increase the assets and investments of the company to support the development of health care and related services * To continue to build good reputation in the field of global medical solutions and be a key player in the global medical flight services industry.

Key Processes  Latest technology, key education and training programs along with experienced healthcare professionals and allied support staff gives us a key advantage in the delivery of quality global medical solutions

Electronic Medical Records

Anywhere in the world, anytime…day or night, our healthcare professionals can have access to our HIPPA compliant, secured electronic medical record system (EMR). Each client is registered into the system along with all pertinent medical records and case management notes that are continually updated for real time case management.

International Quality Management Standards  

Created by the International Organization for Standardization (ISO), its objective is to set international requirements for quality management systems. An ISO 9001 certificate demonstrates that the quality management system has been audited for best practice standards and found compliant. Certificates issued after an annual audit assures customers they can trust that a company has implemented the necessary internal processes to meet standards of quality management. Angels of Flight has maintained this standard for fourteen years.

Certified Medical Tourism Facilitator

A medical tourism facilitator is a company that provides a seamless combination of all the arrangements required for your medical tourism needs. Medical Tourism Facilitators have already done the groundwork of selecting the hospitals, their accreditations, the facilities and are safe to work with, giving the patient the option to choose the hospital according to his convenience. So the patients can have the advantage of having inspected and approved medical centres before leaving home.

BBB Accredited Businesses are dedicated to ethics and building trust with customers. They are contractually obligated to uphold a “Standards of Trust” and agree to resolve complaints files against them with the BBB. This sets them apart from other businesses which are not required to be ethical and transparent or resolve complaints.

Financing for Repatriation & Medical Tourism  Medicard is a Canadian company offering a simple and affordable way to finance your medical care and allows you to immediately access the care you desire. Medicard patient financing programs ensure that you don’t delay your treatment or repatriation due to cost concerns by offering you a variety of financing terms with convenient monthly payments.

Global Consulting & Development Projects

Angels of Flight Canada Inc. has provided consultation services to various government and private associations to support global development programs and joint venture affiliations to establish international “Best Practice Standards”

Some of these Countries are as follows:

  • Barbados
  • Trinidad and Tobago
  • Mexico
  • Canada
  • Nigeria
  • United States
  • Israel
  • Costa Rica
  • Caribbean Countries

100% Canadian Company since founded in 1988