Angels of Flight Canada’s team works with the client, the sending and receiving healthcare facilities, airline & their medical unit, air ambulance, ground transport services, embassies and consulates to coordinate everything needed to make a medical flight possible including access to potential financial options if needed.
We operate round the clock to provide clients, patients, families, and case managers a single point of contact.
2019 Most Outstanding Medical Flight Case Management – Canada – AI Global Awards
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AIR AMBULANCE ACROSS CANADA & AROUND THE WORLD »
HALO MEDCARD MEMBERSHIPS FOR RESPONSIBLE TRAVELERS »
“I’m writing this email because I was badly injured in a helicopter crash on June 7th. I required repatriation back to BC where I live with my family. I was cared for in Thunder Bay hospital for 16 days and finally was ready to go back to Abbotsford.
I am deeply thankful for and humbled by your flight medics/nurses and the air crew. I honestly cannot remember experiencing such overwhelming kindness in my life. Your entire crew are literally angels. God doesn’t make very many like that. I will never forget them and the way I felt around them.
I really aspire to be more like them and I wish I could repay all of you. I have nothing in my life to complain about and am so thankful to be alive. I will carry what they left me with forever. It was an honour to meet all of them.
Thank you for taking care of me thank you for recharging my soul.”
~ Tracy, June 2021
“My sister and I wanted to write to thank you so very much for all of your help with our Mom. She had her hip surgery yesterday and is recovering well.
From our perspective, you both were amazing to deal with and made the most stressful situation ever, that much easier for us. We can’t tell you what a relief it was to have every aspect of the repatriation handled by you so that we could concentrate on everything else.
We were able to speak with Mom yesterday about her experience and she spoke so positively about the pilots and the RN and RT that got her home. She specifically wanted us to let you know that they could not have been more professional or more kind. She told us about how much they laughed together and the four of them have had an incredible impact on her life. She kept saying how much they seemed to love their job and it just made her feel so comfortable. She will never forget them.
We wouldn’t hesitate to recommend Angels of Flight Canada to anyone who might find themself in a similar situation.”
~ Kim, June 2021
“Dear Family and Friends – As you may know, we have recently required the services of Angels of Flight to transport my brother home from BC. This organization showed the utmost in professionalism and compassion. The staff were incredibly instrumental in organizing and arranging all aspects of the mission from ground and air transport to documentation, registration services and reunited a very stressed family even with the very tight restrictions due to Covid-19.”
~ B. Tierney, Ontario
“Thank you for the help you provided our consular clients over the years. Without your service and dedication, quite a few of my consular clients would not have managed to return to Canada. Please continue to do the great work you are doing.”
O. Gaudet, Consular Case Management- Africa, Foreign Affairs CANADA.
“Thank you for everything. It was a monumental task and there is no way it would have happened without your hard work, dedication and professionalism. The amount of obstacles thrown in our path was quite daunting but everyone persevered. We will be forever grateful to Angels of Flight. .. Amazing job… true angels.”
Debbie, Family Member, Philippines to Canada
“Just wanted to let you know we arrived in Florida safe and sound. Your entire crew was on top of everything. I felt safe and secure from the moment I met them all. They made the flight easy and quick with the smoothest flight I’ve ever been on. My husband was monitored constantly by your medical staff; they even brought on board a great club sandwich for his lunch. You were all wonderful. I can’t say enough about you and Angels of Flight. I will make sure EVERYONE knows how good you all are.”
“These flights are always so complex and we often find ourselves going in circles. I can’t say enough about how helpful everyone has been. Often when I am trying to facilitate, I hear from various people that they can’t help, not their mandate, not their area or whatever. But your staff just roll up their sleeves and get it done. Thank you Angels of Flight Canada”
Judy, Toronto ABI Network
“Thank you doesn’t do justice to how grateful we are for your support in helping us honour Robert’s request to return home to Toronto in February. Your outreach means the world and Robert’s continued recovery in Toronto, would not have been possible without you, so thank you ALL from the bottom of our hearts ….You are always in our thoughts and we will continue to speak highly and praise you for all that you do.”
Carla, Flora, Nick, Paul
“We are sitting here in the hospital with Mum and Dad listening to stories of their day. They were made to feel very comfortable and were very confident in the care they were given on the air ambulance. We all want to say a huge thank you to your whole team who have made this experience as painless as possible. We wish you all the best.”
Selena and Family
“I just wanted to thank you in writing for all that you did for Janet Agrey and her family during her move from the hospital in Lindsay, Ontario to Red Deer, Alberta. You went above and beyond the call of duty. You truly are Angels! I believe that if it wasn’t for your encouraging support, positive attitude and excellent skills at what you do so well, Mom would have never made it to Alberta to be with her family and friends. You truly are Awesome!!
Sincerely…Brent Agrey, Family and Friends
Chosen as 2019’s ACQ5 “Gamechanger of the Year”, we developed the HALOMEDCARD and the Global 911 International APP because we know, as healthcare professionals, what you need away from home!
To better prepare travellers, our team developed the HALO MEDCARD. It provides an immediate connection with a specialized nurse case manager. Our language interpretation resources are key to identifying obstacles that may have an impact on organizing travel arrangements. With one simple phone call or use of our APP, regardless of time zones, you will alleviate the stress, save precious time and a myriad of expenses. HALO MEDCARD
Combining digital technology with the HALO MedCard enhances timely access to stored medical information and vital data when most needed. We are one click away. Our Global 911 International APP combines GPS tracking identifying an address and GPS Coordinates. A manual message mode is available for you to write a detailed custom message and with the press of a button, it is sent directly to our Canadian Nurse Case Manager. Your immediate access to the Nurse will help you meet the challenges you’re facing, assist with decision making and deal with all the complexities of bringing you safely home, if required.